Privacy Policy

Effective Date: [Jan 1st 2024]

Tokin Marketing ("we", "us", or "our") is committed to protecting the privacy of our clients, website visitors, and users. This Privacy Policy explains how we collect, use, and disclose personal information, as well as your rights concerning your data, in compliance with Canadian privacy laws, including the Personal Information Protection and Electronic Documents Act (PIPEDA).

By accessing or using our services, you agree to the terms outlined in this Privacy Policy.

1. Information We Collect

We collect personal information to provide our digital marketing services effectively. This may include:

• Contact Information: Name, email address, phone number, mailing address.

• Business Information: Business name, industry, and size of the company.

• Technical Information: IP address, browser type, operating system, and usage data.

• Transactional Information: Payment details and history (if applicable).

We may also collect additional information you voluntarily provide when you engage with us for services, fill out forms, or communicate with us.

2. How We Use Your Information

The personal information we collect may be used for the following purposes:

• Service Provision: To provide, manage, and improve our digital marketing services.

• Communication: To respond to inquiries, provide customer support, and keep you informed about updates or new services.

• Marketing: To send you relevant marketing communications and offers (with your consent, where applicable).

• Analytics: To analyze website usage and optimize our digital marketing efforts.

• Billing: To process transactions and issue invoices for our services.

3. Consent

By providing personal information to us, you consent to our collection, use, and disclosure of that information in accordance with this Privacy Policy. We will seek your consent before using your information for any purpose not outlined here or when legally required.

You can withdraw your consent at any time by contacting us at the details provided below.

4. Sharing Your Information

We do not sell or rent your personal information to third parties. We may share your information in the following circumstances:

• Service Providers: We may share information with third-party vendors or partners who assist us in delivering services, such as payment processors, analytics tools, and hosting providers.

• Legal Compliance: We may disclose personal information if required by law or to protect the rights, property, or safety of Tokin Marketing or others.

5. Data Retention

We retain personal information only for as long as necessary to fulfill the purposes for which it was collected, or as required by law. Once personal information is no longer needed, we will securely delete or anonymize it.

6. Your Rights

Under Canadian privacy laws, you have the following rights concerning your personal information:

• Access: You have the right to request access to the personal information we hold about you.

• Correction: You can request correction of any inaccurate or incomplete personal information.

• Withdrawal of Consent: You may withdraw consent for the collection, use, or disclosure of your personal information.

• Complaints: If you feel your privacy rights have been violated, you have the right to file a complaint with the Office of the Privacy Commissioner of Canada (OPC).

To exercise these rights, please contact us at the details below.

7. Security

We take reasonable measures to protect personal information from unauthorized access, use, or disclosure. However, no method of transmission over the internet or method of electronic storage is completely secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

8. Cookies and Tracking Technologies

We use cookies and other tracking technologies to enhance your experience on our website, analyze site traffic, and understand user behavior. Cookies are small text files that are stored on your device when you visit our website.

You can adjust your browser settings to block cookies or notify you when a cookie is being sent. However, disabling cookies may affect your ability to use certain features of our website.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. Any changes will be posted on this page with the "Effective Date" at the top. We encourage you to review this policy periodically to stay informed about how we protect your information.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or wish to exercise your rights, please contact us at:

Tokin Marketing

info@tokinmarketing.com